Shipping policy

Shipping Policy

 

Shipping Fees

We offer tiered shipping rates to ensure flexibility and affordability for all orders:

  1. Orders under €30: €8.00 shipping fee.
  2. Orders €30–€50: €5.00 shipping fee.
  3. Orders over €50: Free shipping!

 

Delivery Time

All orders are processed within 1–3 business days and shipped via YunExpress.

  1. Estimated delivery time: 7–15 business days (depending on your location).
  2. Delays due to customs, weather, or carrier issues are beyond our control.

 

Order Tracking

  1. Once your order ships, you’ll receive a confirmation email with a tracking link.
  2. Track your package at: yuntrack.com.

 

Shipping Destinations

We currently ship to most countries worldwide. If your region is unavailable at checkout, contact us for assistance.

 

Customs & Duties

  1. International orders may incur customs fees, taxes, or import duties.
  2. These charges are the customer’s responsibility and are not included in the order total.

 

Returns & Exchanges

  1. Unworn/unused items in original packaging may be returned within 14 days of delivery.
  2. Return shipping costs are the customer’s responsibility.

 

Contact Us

For shipping inquiries or urgent requests, email hello@hatbeat.com or message us via live chat.

 

Last Updated: March 19, 2025